(Camden, NJ) – Governor Phil Murphy signed an executive order Monday that prohibits cable and telecommunications providers from terminating voice or internet services to customers until 30 days after the coronavirus public health emergency has ended.
The order mandates that service be restored for any customer who had their phone or internet service disconnected for nonpayment after March 16. It also mandates that any service downgrades or late fees for nonpayment are prohibited unless they are imposed under a policy first approved by the state Board of Public Utilities.
“This order helps ensure that our residents can stay connected and informed during these unprecedented times, that they can access essential services and that children across our state can continue their remote learning,” said Freeholder Director Louis Cappelli Jr. “As our residents struggle, both health-wise and financially during this period of crisis, it is important that we take steps to ensure that they are not cut off from vital support and information.”
For more information regarding this order, visit here.
To read the full executive order, click here.