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Online Restaurant Inspections - Frequently Asked Questions

Why is Camden County changing the current inspection system?
Changing to an electronic reporting system allows Camden County the opportunity to quickly provide vital information to consumers and it also will help in delivering service in a more cost effective and efficient manner.

Will consumers be able to view inspection reports on the web?
Yes, consumer access will be presented in a user-friendly format; consumers will be able to view full inspection reports including comments on violations and ratings.

Why can’t I find my favorite food establishment or my child’s school report? 
The site is user friendly and searchable by various criteria, (e.g. establishment name, address, and municipality). Remember, though, the inspection process is ongoing and the on-line format began on Jan. 1, 2010. Thus, some inspections have not yet taken place and, consequently, reports on the restaurant in which you are interested may not be immediately available. (Reports prior to Jan. 1, 2010, are not on-line but you can obtain those for the three-year period prior to Jan. 1, 2010, by contacting the Camden County Office of the Custodian of Records at 856 225 2131).

Can I be notified when a food establishment has been inspected?
Yes, via E-mail alerts. As part of the system, consumers can be notified by choosing an unlimited number of establishments. Once you’re registered, the system will automatically generate an e-mail notifying you each time your chosen establishments are inspected. Additionally, by completing the online information request you can be notified by e-mail about other programs and opportunities offered by Camden County.

What if the food establishment that I’m searching for has not been inspected?
There may be instances when your search results in no inspection(s) found. If the inspection results are not shown during your search it could mean that the retail food establishment is not under the inspection jurisdiction of the Camden County Dept. of Health, the establishment has not yet been inspected during this cycle, or has not received supervisory approval. By registering for online e-mail alerts, you will be automatically notified by e-mail when an inspection has been completed. It is the goal of the Department of Health and Human Services to inspect restaurants annually, but the process is flexible in accord with systemic priorities. For example, inspections of school cafeterias are the top priority not only because of safety and health concerns about children but because federal subsidies and grants for various lunch programs are contingent upon a specified inspection schedule.

How is an electronic inspection report different from the existing handwritten report?
The electronic inspection system will report all of the inspection standards that have been successfully met as well as any violations observed during the inspection. Handwritten reports typically report only violations. Moreover, the electronic system standardizes all inspections and streamlines the process to make it more efficient and less costly to taxpayers.

With all of the information listed on the sample report, why is this system easier to use?
The text is printed and uses standardized language to describe food safety standards. The report is also organized so that food borne illness risk factors (critical violations) are reported first. This makes the report easier to read and understand not only for you but for the owner/manager of the food handling establishment.

Once an inspection is completed, how quickly will it appear online?
The system is capable of providing real-time reporting as soon as the inspection or re-inspection is completed. All inspections require supervisor approval and will be posted online approximately five days after the inspection is completed.

How many violations can a food establishment have and still be in compliance?
A restaurant may have a few violations and still be in compliance or it may have only one violation and be out of compliance. The type of violation category (food borne illness risk factor or good retail practice) and the severity and circumstances of the violation determine the compliance rating.

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