Health
Consumer Affairs/Weights & Measures
Consumer Protection/Weights & Measures: The Division of Consumer Protection/Weights & Measures is a local enforcement agency. Our inspectors use highly accurate equipment to inspect scales, meters, scanning equipment, and packaged products. They inspect a wide range of businesses including supermarkets, gasoline stations, packing plants, and lumber yards. Consumer Protection/Weights & Measures also educates consumers and protects consumers' interests in the marketplace in daily commodity purchases and enforces the NJ Consumer Fraud Act. Additionally, consumer protection is provided for all items purchased by weight or measure through routine inspection and complaint follow up. For more information, call (856) 374-6001.
Weights & Measures
Almost everything we buy is sold by weight, volume, length, count or measure. For example .... a dozen eggs, a liter of soda, a yard of cloth, a gallon of milk, a pound of hamburger, a cord of fire wood. Since we don't carry a scale or measuring tape with us, how can we be sure a pound is a pound and an inch is an inch?
In 1911 Governor Woodrow Wilson established the Office of Weights and Measures to protect the citizens of New Jersey. Part of the Division of Consumer Affairs, under the Department of Law and Public Safety, Weights and Measures' officials work to keep the marketplace honest by using highly accurate equipment to inspect scales, meters, scanning equipment, gasoline station pumps and lumber yards throughout the state. Weighing or measuring devices are not permitted to be used for commercial purposes unless they are registered with the Office of Weights and Measures. Because of the inspections and investigations conducted by the men and women of Weights and Measures, New Jersey consumers can have confidence when shopping. However, consumers should also pay attention when making purchases. Small, seemingly insignificant errors can add up. Scales and Scanners
- Always check for the Weights and Measures seal, indicating a scale has been tested. Each registered business also receives a Registration Certificate which should be prominently displayed.
- Check to make sure scales are set at zero prior to weighing produce. If the weight display on a scale indicates a weight when there is nothing on the scale, bring this to the vendor's attention. Any weight indicated on the scale prior to weighing of your item will result in additional cost to you.
- Be cautious of scales which appear to be in poor condition. Scales with broken glass or those which are not level are more likely to be in error.
- Make sure the shelf price or advertised price agrees with the scanner price on your receipt.
Home Heating Oil
- Request a specific delivery date and plan to be home at that time.
- Make sure the meter register reads all zeros before delivery begins.
- When the delivery is completed, compare the delivered gallons printed on the ticket with the gallons indicated on the meter register.
Gas Pumps
- Check for the seal indicating that the dispensers have been tested by Weights & Measures.
- Make sure the price on the sign is the same as the price on the pump.
- Make sure attendants have reset the pump to zero before filling your tank.
- Check to make sure your receipt matches what the pump registers prior to signing your credit card form.
Propane
- When having your propane cylinder (the type used for barbecuing) filled by weight, make sure the weight of the cylinder and any remaining propane is not part of the total weight you are paying for.
Timing Devices
- The Office of Weights and Measures registers approximately 155,000 timing devices (vehicle parking meters, laundry drying/washing machines, tire air pumps, car wash vacuums, etc.) annually. " Check for seals and certificates indicating devices have been inspected.
If you have a problem with a weights and measures issue, try to resolve it with the manager or owner. If they can't resolve your problem to your satisfaction, contact the Camden County Department of Health & Human Services, Division of Consumer Protection/Weights & Measures at 856-374-6001 To file a complaint, call or write to the Division of Consumer Protection/Weights & Measures at DiPiero Center, Lakeland Road, P.O. Box 9, Blackwood, NJ 08012. You can also email our offices at Consumer Protection
Consumer Alerts Disaster Scams
In the aftermath of a disaster, there are those who will prey upon consumers using marketing scams, deceptive door-to-door sales, home improvement scams and misleading solicitation for non-existent charities. While it is impossible to list all scams that might develop, some are:
- Telephone sales of "Disaster Relief Kits"
- Fictitious fund-raising for disaster victims
- Prize promotion schemes where funds supposedly go to victims
- People falsely claiming they can help process disaster relief for a fee
- Advance fee loans for those in need of money to begin home repairs
- The traditional door-to-door home repair scams
- Phony inspectors actually selling unnecessary items like home water treatment systems